Contact Us

KBH Global official contact email: sugemima@gmail.com

Use this address for account matters, features, K Coin and platform services, reports, appeals, privacy requests and business cooperation.

To help us verify the issue, provide the necessary information for the type of enquiry:

• Accounts and sign-in: your account UID or username, the time of the issue and the message shown on the page.

• Platform features: the page link, device or browser, steps to reproduce the issue and screenshots.

• K Coin and paid services: service name, record or order number, time and K Coin amount.

• Reports and appeals: relevant links, action notices, an explanation and necessary evidence.

• Privacy and account requests: the specific information or matter you want addressed.

• Business cooperation: a contact person, an introduction to your business and the proposed cooperation.

Do not send passwords, login verification codes, full payment card details or complete unused redemption codes. If identity verification is necessary, we will explain why and limit the materials requested to what is needed.

KBH Global will not ask you to pay into a personal account that has not been officially announced in order to handle a complaint or unblock an account.

Use an email address that can receive replies. We handle messages according to the nature of the issue and the verification needed. Where the law sets a response or handling deadline, the relevant requirements apply.

For threats to personal safety or an ongoing emergency, contact local emergency services directly. This email address does not provide emergency assistance.